Refund policy

Made-to-Order Prints

Every Nature-Prints product is produced specifically for your order. Because we do not maintain an inventory of finished prints, all orders are considered final once production begins.

We do not accept returns or exchanges for:

A change of mind
An incorrect size, print material, finish, or mounting option selected by the customer
Minor differences between the image displayed on a screen and the finished print

Colors, brightness, texture, and reflectivity may vary slightly because of differences in monitors, lighting, print materials, and finishes. These normal variations are not considered defects.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, contains a manufacturing defect, or differs from what you ordered, please contact us at info@nature-prints.com within 7 calendar days of delivery.

Please include:

Your name and order number
A description of the problem
Clear photographs of the entire product, the affected area, and the packaging

Please retain the product and all original packaging until the issue has been resolved. After reviewing the information, we will arrange an appropriate replacement or refund at no additional cost. Do not return an item unless we provide return instructions.

Cancellations and Order Changes

Orders may enter production shortly after they are placed. If you need to request a cancellation or change, contact us immediately at info@nature-prints.com. We will make every reasonable effort to help, but we cannot guarantee that an order can be changed or canceled after production has begun.